Delete your account

Delete your account in the app

1. Open the GM Dental app and sign in.
2. Go to Profile, then Delete account.
3. Read the summary. If you have commission that cannot yet be collected, the app shows the amount you would forfeit and asks you to confirm.
4. Confirm deletion.

If your balance has reached the payout threshold, or you have an open payout request, collect your commission at the practice first.

What happens next

• Your account is scheduled for deletion and you are signed out. You have 30 days to change your mind: sign in during that time and the app offers to restore it.
• After 30 days your sign-in is removed and your account is anonymised: name, email, phone number and referral code are removed, and notification content and analytics are cleared.
• Wallet, payout and audit records are kept for 6 years without anything that identifies you, as the law requires.
• Deleting your app account does not delete clinical records a practice must keep. Ask the practice separately if you want to know about those.

Cannot use the app?

Email hello@gm-dental.co.uk from the address on your account and ask us to delete it. We will reply within one month. More detail is in our Privacy Policy and Terms of Use.