Support
Email hello@gm-dental.co.uk from the address on your account and we will reply as soon as we can. For anything about an appointment or treatment, call your practice.
Our practices
Barnet
27 Wood Street, EN5 4BE
Rochester
5 London Road, ME2 3JA
Ashford
40 Elwick Road, TN23 1NN
Bexleyheath · Fixed Teeth Solutions
35 Woodside Road, DA7 6LB
Questions
How does commission work?
You earn commission when a friend you referred starts treatment and the practice confirms it. The practice sets the amount for each referral, and it appears in your balance once it is credited.
My friend has booked. Why have I not been paid yet?
Commission is credited when treatment starts and the practice confirms it, not when your friend books. The app shows the stage each referral has reached.
When and where do I collect my money?
Once your balance reaches the payout threshold (currently £100), collect it in person at one of our practices. The practice may ask you to prove your identity.
How do I change my email address?
In the app, go to Profile and change your email. We send a code to the new address to confirm it is yours.
How do I change my mobile number?
Your mobile number cannot be changed in the app. Contact your practice and they will update it.
I did not receive my sign-in code.
Sign-in codes are sent by email. Check your spam or junk folder, make sure the address is spelled correctly, then ask for a new code.
Can I refer myself?
No. Referring yourself, or creating accounts to claim commission, leads to that commission being forfeited and may lead to your account being closed.
How do I delete my account?
In the app, go to Profile, then Delete account. You have 30 days to change your mind by signing in again. Full details, and what to do if you cannot use the app, are on Delete your account.